Privacy Policy

---

Privacy Policy

Effective date: September 3, 2025

⸻

Quick summary

We collect basic contact, vehicle, and service details to provide quotes, schedule mobile car care, communicate with customers, and improve our website and advertising.

We do not sell personal information. We may share limited data for advertising and analytics purposes as defined under California law.

California residents have rights under the CPRA (see Your California Privacy Rights).

⸻

Who we are

Blank Co. provides premium mobile car wash and detailing services across San Diego, California (“we”, “us”, “our”).

This Privacy Policy explains how we collect, use, and protect personal information gathered through:

• Our website and landing pages

• Online forms (including embedded or hosted forms)

• Advertisements

• Phone calls, SMS/text messages, and WhatsApp communications

⸻

Information we collect

Identifiers & contact information

• Name

• Phone number

• Email address

• City, ZIP code

Vehicle & service information

• Vehicle make, model, and year

• Requested services

• Preferred date/time

• Notes or special instructions

Commercial information

• Quotes

• Appointments and bookings

• Customer communications

Internet & activity data

• IP address

• Cookie identifiers

• Pages viewed

• Referral URLs and UTM parameters

This data may be collected via cookies, analytics tools, and advertising pixels (such as Meta Pixel and Google Analytics).

Payment information (if applicable)

Payments are processed by trusted third-party providers. We do not store full credit card numbers.

⸻

How we use your information

We use personal information to:

• Provide quotes, schedule appointments, and deliver services

• Communicate service updates and customer support messages

• Send marketing and promotional communications (with consent)

• Improve website performance, advertising, and audience measurement

• Detect fraud, ensure security, and comply with legal obligations

⸻

Sources of information

We collect information:

• Directly from you (forms, calls, SMS, WhatsApp messages)

• Automatically from your device or browser (cookies, pixels, analytics)

• From advertising and analytics partners in connection with our ads

⸻

Sharing & disclosure

We do not sell personal information.

We may share limited personal information with:

• Service providers and contractors (hosting, forms, scheduling, payments, messaging/SMS platforms, analytics, advertising platforms)

• Legal or regulatory authorities when required to comply with law or protect rights

Under California law, certain advertising practices may be considered “sharing” for cross-context behavioral advertising.

⸻

Mobile information

Mobile phone numbers and SMS consent information are used solely to provide service updates, customer support, follow-ups, and promotional messages you have explicitly opted into.

Mobile information will not be shared with third parties for marketing or promotional purposes.

⸻

SMS communications & consent

By submitting your phone number through our forms and checking the SMS consent checkbox, you expressly consent to receive SMS messages from Blank Co., including:

• Appointment confirmations

• Service updates

• Follow-ups

• Promotional offers

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For help, reply HELP or contact us using the information below.

⸻

Retention

We retain personal information only as long as necessary for our business purposes.

Lead and booking records are generally retained for up to 24 months after the last interaction, unless a longer retention period is required by law (e.g., invoices or accounting records).

⸻

Your choices

Marketing communications

• SMS: Reply STOP to opt out

• Email: Click the unsubscribe link

Cookies & advertising

You may manage or disable cookies through your browser settings.

To limit interest-based advertising, visit industry opt-out tools such as YourAdChoices or AboutAds.

Access & updates

You may contact us to review, correct, or update your personal information.

⸻

Your California privacy rights (CPRA)

California residents have the right to:

• Know what personal information we collect and how it is used

• Access specific pieces of personal information

• Delete personal information (subject to legal exceptions)

• Correct inaccurate personal information

• Opt out of the sale or sharing of personal information

• Limit use of sensitive personal information (we do not collect sensitive PI beyond what is necessary to provide services)

• Non-discrimination for exercising privacy rights

How to submit a request

Email: privacy@blankco.com

Phone/Text: (858) 285-4499

Privacy request form: https://blankco.com/privacy-request

We will verify your identity before processing your request. Authorized agents may submit requests with proper documentation.

⸻

Notice at collection (California)

We collect identifiers, commercial information, internet/activity data, and service details for the purposes described above and may disclose them to the parties listed in Sharing & disclosure.

⸻

Opt-out of “sale” or “sharing”

To opt out of cross-context behavioral advertising, visit:

https://blankco.com/do-not-sell-or-share

Or email privacy@blankco.com with the subject line:

“Do Not Sell or Share My Personal Information.”

⸻

Children

Our services are intended for adults.

We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share personal information of minors under 16.

If you believe a child has provided information to us, contact us immediately.

⸻

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

No method of transmission or storage is 100% secure.

⸻

Third-party services & links

Our website may include third-party tools (such as Google Forms, Meta Pixel, or Google Analytics) and links to external websites. Their privacy practices are governed by their own policies.

⸻

Terms of Service

Use of our website, forms, and SMS communications is also governed by our Terms of Service.

⸻

Changes to this policy

We may update this Privacy Policy from time to time.

The Effective date above indicates when it was last revised.

⸻

Contact us

Blank Co.

Email: privacy@blankco.com

Phone: (858) 285-4499

WhatsApp: https://wa.me/18582854499

Website: https://blankco.com

Mailing address: San Diego, CA 92101, USA

⸻

Short Privacy Notice (for forms & footer)

We collect contact and service details to provide quotes, schedule mobile car care, and improve our website and advertising. We do not sell personal information. We may share limited data for advertising purposes. California residents have rights to access, delete, correct, and opt out of sale or sharing.

Full policy: https://blankco.com/privacy

Opt-out: https://blankco.com/do-not-sell-or-share